Frequently Asked Questions
Find answers to common questions about our platform
Common Questions
Below you'll find answers to the most frequently asked questions about our platform. If you don't see what you're looking for, please don't hesitate to contact our support team.
LottoZNZ is a social casino platform that provides free-to-play entertainment games. Our platform offers various casino-style games designed purely for entertainment purposes, with no real money involved.
No, absolutely not! All our games are completely free to play. There is no real money involved in any of our games. All in-game currency and rewards are virtual and have no monetary value.
You must be at least 18 years old to use our platform. We strictly enforce age verification to ensure compliance with legal requirements and to provide appropriate content for adult users.
No, our platform does not offer real money gambling or the possibility of winning real prizes. All games are designed for entertainment purposes only, with virtual rewards that have no cash value.
Creating an account is simple! Just provide your email address, create a password, and verify your age. No personal financial information is required since we don't handle real money transactions.
Yes, we take your privacy and security very seriously. We implement industry-standard security measures to protect your personal information. Please review our Privacy Policy for detailed information about how we handle your data.
We offer a variety of social casino games including slot machines, table games, and other casino-style entertainment. All games are designed to be fun and engaging while maintaining our commitment to entertainment-only gaming.
Yes! Our platform is fully responsive and works on all devices including smartphones, tablets, and desktop computers. You can enjoy our games anywhere, anytime.
Yes, we provide customer support to help with any questions or issues you may have. You can contact us through our contact form or email us directly at support@lottoznz.com.
We are committed to responsible gaming. If you or someone you know is experiencing difficulties with gaming behavior, we provide resources and links to professional support services. Please visit our Responsible Gaming page for more information.